Refund Policy

Last updated: November 10, 2026

We want every customer to be satisfied. All digital products sold by 45.707.579 PRISCILA RIBEIRO DE MORAES ("Moraes Marketing Digital") come with a 180-day money-back guarantee.

1. How the guarantee works

If you are not satisfied for any reason, you can request a full refund within 180 days of the purchase date. No justification is required.

2. How to request a refund

Send an email to contact@moraesmarketingdigital.com with the email address used at checkout and, if possible, the order number. We confirm the request within 1 to 2 business days.

3. When you receive the money

The refund is issued to the original payment method. Depending on your bank or card issuer, it can take 5 to 10 business days to appear on your statement.

4. Right of withdrawal (European Union)

Customers in the European Union also have the legal right of withdrawal under EU consumer law. Our 180-day guarantee is longer than the legal period and applies in addition to it.

5. After the refund

Once the refund is issued, access to the refunded product is removed.

6. Before opening a dispute

If you do not recognize a charge or have any problem with your order, please write to us first. We solve most requests faster than a bank dispute.